What is Resilience?
Everyone’s life has circumstances that cause him/her to be ‘up’ or ‘down’. Often these circumstances are out of our control, or are not anticipated and take us by surprise, leading us to experience stress. So when adverse circumstances occur we are often ill-equipped to deal with them or we are unprepared to take advantage of opportunities that may arise. Therefore, having a degree of resilience that we can call
upon to see us through the peaks and troughs will enable us to sustain
work performance and enhance our overall well-being.
The 7 skills sets of Resilience
Purposeful, Self-Reliant, Versatile, Tough-Minded, Connected, Hopeful and Self-Disciplined are interrelated so that strengths in each skill set can enhance the performance in other skill sets. Therefore building higher levels of resilience can be achieved by concentrating on a few core skills that require development.
The focus on resilience also provides tools and techniques to counter stress and fatigue often experienced in times of change. While the emphasis will be on being resilient at work, the learning will also, be helpful in non-work areas.
How resilient are you?
The Profile contents:
• 49 questions, clustered into 7 skill sets of Resilience, together with 6 questions on overall levels of resilience.
• The profile starts with a comprehensive overview of the constructs, model, definitions, and guidelines for interpreting the Resilience Profile.
• The feedback is provided as an overall view, followed by data and then data within each separate skill set appearing as a graph emphasizing the potential for development in each question.
• Each skill set has a narrative appearing after the data page
which indicates the individual’s level of resilience and provides
recommendations for developing abilities in that skill set.
Resilence Features:
• Builds understanding of resilience and how this enables people to cope in adverse situations.
• Practical tools to help apply insights into everyday practice.
• The Resilience Profile is combined with a workshop or one on one coaching session.
Resilience Workshop:
The workshop is linked to the Resilience Profile. In an interactive and supportive environment, participants explore seven skills sets. They experience tools and techniques that can assist them to build higher levels of resilience. There is also a comprehensive participant workbook that provides an ongoing resource. The workshop can be designed to integrate with an overall organizational development program.
Who needs to develop resilience?
The workshop is designed for people who perform leadership roles (senior through to first-line positions) and those people who are considered to be key influencers or role models in the organization.
This workshop is particularly designed for people working in pressured, ambiguous or changing environments. It is also useful in providing front-line team members with skills in remaining positive so that they can be effective in difficult customer situations.
What is Resilience useful for?
• As a core development opportunity for all leaders and potential leaders.
• To enable people to cope with change i.e. restructuring, mergers, relocations, etc.
• As part of an introductory program to help new people understand their entry level of resilience and to build skills to reduce stress and fatigue.
• To assist organizations to meet their legal obligations with respect to stress and well-being in the workplace.
• As a basis for remedial coaching e.g. where an individual is technically proficient but whose level of resilience is undermining his/her performance.
• As a development tool to support team building or as the basis of individual coaching for development or career planning.
Contact now our expert Brann Verstraete and let us listen to you and see how we can best be useful to you and your organisation. [email protected]




